Comfort Inn Civic Center

We love the Comfort Inn in Augusta, ME. The staff are very responsive. We discovered our room had no heat! Alerted the front desk manager and she had fortunately just had a cancelation request in a suite. She quickly gave that person a free cancelation and upgraded us to the suite with heat! A win win for both of her customers! The rooms are always very clean and well appointed. Comfy beds and great assortment of different softness pillows! We always feel safe and secure at the Comfort Inn wherever we travel. And the hot breakfast is great. As is having the Ninety Nine Restaurant right next door in parking lot!

Location was perfect, breakfast was perfect, does need a little cleaning, smelled a little mildew. For the most part it was very comfortable and clean

I love the location I loved when we walked i and Everything was decorated so cute and Christmasy. There was a hot cocoa station that my son loved. The pool was heated, which was awesome because it was cold out. The staff was all very nice and accommodating. There was a nice little spot for my pup outside. The breakfast was excellent more than we expected. Overall, it was a great experience.

Jared is an excellent manager and the rest of the staff is great as well. The room service ladies are top notch and they're always super friendly. I always recommend the Best Western to people. Definitely would say there again!

The beds and pillows were very comfortable. Being next to a restaurant and close to Walmart. Great breakfast much better than any other hotels we have stayed at.